Books by author Jon Anton

Showing 1 – 5 out of 5 results

1. 

   eBusiness Customer Service

   Jon Anton | MP–PUP Purdue University Press, 2002

   
   

   50/50 - We search the world

   Language: English

   Binding: Paperback

   43.26 €

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2. 

   Call Center Performance Enhancment Using Simulation and Modeling

   Jon Anton, Vivek Bapat, Bill Hall | PURDUE UNIV PR, 2000

   
   

   50/50 - We search the world

   Language: English

   Binding: Paperback

   51.73 €

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3. 

   20 – 20 CRM – A Visionary Insight into Unique Customer Contacts

   Jon Anton | MP–PUP Purdue University Press, 2002

   
   

   50/50 - We search the world

   Language: English

   Binding: Paperback

   24.90 €

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4. 

   Minimizing Agent Turnover

   Jon Anton | MP–PUP Purdue University Press, 2002

   
   

   50/50 - We search the world

   Language: English

   Binding: Paperback

   39.53 €

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5. 

   Call Center Management

   Jon Anton | Purdue University Press, 1997

   
   

   50/50 - We search the world

   Language: English

   Binding: Paperback

   48.10 €

   Sale 5 %

   You save 2.55 €

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